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Términos y Condiciones

TERMS AND CONDITIONS

Products, Content & Specifications
 

 All features, content, specifications, products and prices of products and services described or depicted on this website, www.prietto.co are subject to change at any time and without notice. Prietto & Co makes all reasonable efforts to accurately display the attributes of our products.


Copyright

 The design of this Web Site, all text, graphics, information, content and other material displayed on or that can be downloaded from are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions. You may not modify the information or materials displayed on or that can be downloaded from this website in any way.

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Returns/Product exchange

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 All SALE orders are final. We pride ourselves on making our costumers happy that is why we exchange products that you don’t like or don’t fit well!

Costumers will be able to return or exchange any defective merchandise.

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To return any merchandise please contact us at info@sbearco.com in order to receive the mailing instructions. The costumer will assume all mail costs and the merchandise will be subject to revision for inappropriate use or wear. Once the merchandise is cleared 1-2 days upon arrival we will issue store credit so you can exchange it for another item.

Shipping

 

Shipping in Colombia is completely free with purshases over 70.000 COP! Our mission is to get you our products as quickly as possible so you can start enjoying them

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For Bogota orders we have immediate delivery. This means that if you place your order throughout the day we will deliver that afternoon before 9pm.

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For orders in the rest of Colombia your delivery will arrive in 3-5 days depending on weather conditions and in what part of the country you are located.

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For International shipping we have a flat rate of $30 USD and your order will arrive in 5-7 business days. If you order on a Sunday or Holiday your order will be shipped promptly on the next business day.
 

All orders will be assigned and will receive a tracking number so you can follow your order until it reaches its final destination.

PRIVACY POLICY

Privacy Policy

 

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at ventasprietto@hotmail.co or mailing us at:

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Prietto & Co.

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Calle 127 A BIS #15-91 Bogotá CO 110111

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - WIX

 

Our store is hosted on WIX. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WIX’s data storage, databases and the general WIX application. They store your data on a secure server behind a firewall.

 

Payment:

If you choose a direct payment gateway to complete your purchase, then WIX stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read PayU’s Terms of Service https://www.mercadopago.com.co/ayuda/terminos-y-condiciones_299

 

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - COOKIES

 

We may use cookies, web beacons, pixel tags or other technologies to automatically collect information when you use our Website, or interact with our emails on or from our Website. Website information may include your IP address, browser type, geolocation data, unique user ID, cell phone model, operating system and carrier, and Internet Service Provider. We also may collect information about your use of our Website including, but not limited to, Website visit frequency, pages viewed and duration of page visits, search queries made on the Website and other Website usage data. Newsletter or email data collected may include click-through, open, or forward links. If you register with or order from us, we may use cookies or other technology to monitor and maintain information about how you use our Website and what you buy, in an effort to better improve the Website experience. 

  • Cookies: Certain parts of our Website require the use of cookies. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Website. 

  • Online Behavioral Advertising: We may partner with third party ad network(s) to manage our advertising on other websites. Our ad network partner(s) may use cookies and/or web beacons to collect non-personally identifiable information about your activities on our Website and other websites to provide you with targeted advertising based upon your interests. 

  • Information Collected From Other Sources: We may obtain information about you from other sources, including commercially available sources, including social networks. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behavior. 

 

SECTION 8 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at

ventasprietto@hotmail.co or mailing us at:

 

Prietto & Co.

 

Calle 127 A BIS #15-91 Bogotá CO 110111

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